Why Use InterCase?

We understand clinical processes, clinical change management and clinical analytics–  InterCase is unique in skill breadth.  We have experience in traditional case management, disease management, specialty program management (e.g., transplants, ESRD, LTSS risk management, etc.), and are current on innovations in accountable care processes.  We have designed and led large implementation programs (over 100 work years).  We understand clinical analytics, leading tool sets in clinical analytics, and the value and limitations of those tool sets.  We understand the relevant clinical systems (e.g., EMRs, HIEs etc.) and the role of those systems in the overall program.  We are experienced in the technical components of implementation.

But the real objective is not a successful technical implementation.  The objective is to enable care delivery systems to significantly reduce the cost of care delivery without sacrificing quality.  We accomplish this end by 1) establishing care management objectives (e.g., reduced ED use, improved performance of ADLs, improved medical adherance, improved reporting of clinical risks, etc.), and 2) deploying care management processes to meet defined clinical/behavioral/environmental objectives.

Our view is that success in these initiatives requires all of the above skills and experiences.

We understand hospitals, physicians and payers-  The many separate players in the healthcare system have significantly different incentives.  Our objective is to align those incentives so that the strongest care delivery systems prevail.  We understand the challenges in assembling a set of loosely aligned providers under a common umbrella.  But InterCase personnel have worked successfully to effect these kinds of changes.

We remain invested in your success over the long term-  Like many innovations in healthcare, accountable care success is advantaged by volume.  Although there is clear benefit in individual cases, the overall program cost must be weighed against the reasonable expectation of quantitative benefit.  We scale clinical change programs to maintain long-term sustainability based on credible quantitative clinical analytics and economic analysis in advance.

We are broadly skilled in deployment of complex programs-  These programs are often large endeavors with impacts on many stakeholders.  The changes in business or clinical processes could be pervasive.  We will help you think through issues such as:

  • How does this change the way we bill our insurers?
  • Do our existing clinical systems support this kind of initiative?
  • Does this provide a significant value driver for our EMR investment?
  • If we are going to revise our application infrastructure to enable risk acceptance and care accountability, what will it cost?
  • Which clinicians are critical to be early adopters in the program?
  • Are there new categories of clinicians we need to train or acquire?

We respect the emerging pressure from the market-  Healthcare providers have generally been able to pass along costs (with some hiccups) since the 1960s.  We are convinced that the dramatic increases in premium costs since the passage of the ACA, increased attention likely from consumers once the benefit exchanges come online and pressure from government (Medicaid and Medicare) will drive demands for increased value.  InterCase intends to enable dramatic delivery system performance improvement in this context.

InterCase, LLC
80 NW 99th Ave Portland, OR 97229 US
Phone: 5032960129 Website: www.intercase.org